SHIPPING

HOW LONG DOES IT TAKE TO SHIP?

Delivery times are estimated only and are not guaranteed. All products are made to order. It takes 3 to 7 business days to process your order then it will be shipped. Extra in stock items may ship early.

Once shipped in…

North America: After your order has been processed, shipping arrival may take 3 to 10 business days (Excluding Weekends & Holidays) depends on your location. Higher volume orders - More than 11 business days.

International: After you order has been processed, shipping arrival may take 7 to 29 business days (Excluding Weekends & Holidays) depends on your location. Higher volume orders - More than 30 business days.

Delays may occur depends on reason(s) such as severe weather, strikes, others.

NOTE: There could be a delay based on higher volume orders (eg. Launch dates, new releases, and restock items) this may take up to 15 business days.

Once your order is ready to ship, you will receive an order confirmation along with a tracking number provided via email.

CUSTOMS, DUTIES & TAXES

All International orders outside of Canada & U.S. may be subject to additional custom duties and taxes. You might pay duties and taxes upon or before arrival of your order package. To determine the costs, we suggest you contact your customs office in your country before purchasing. Once purchased, your order cannot be cancelled.

International Orders:

DO YOU SHIP WORLDWIDE?

We ship most countries. If your country is not available to place on order, send us an email and will see what we can do to ship to your country.

HOW LONG DOES IT TAKE TO SHIP?

Once shipped International: After you order has been processed, it may take 7 to 29 business days (Excluding Weekends & Holidays) and depends on your location. Higher volume orders - More than 30 business days.

NOTE: There could be a delay based on higher volume orders (eg. Launch dates, new releases, and restock items)

Other delays may occur depends on reason(s) such as severe weather, strike, etc., etc.

Once your order is ready to ship, you will receive an order confirmation along with a tracking number provided via email.

CUSTOMS, DUTIES & TAXES

All International orders outside of Canada & U.S. may be subject to additional custom duties and taxes. You might pay duties and taxes upon or before arrival of your order package. To determine the costs, we suggest you contact your customs office in your country before purchasing. Once purchased, your order cannot be cancelled.

MY PACKAGE IS LOST OR STOLEN?

Once shipped to our customer’s, we have No Control on lost or stolen packages. It is the Customer’s responsibility to contact the Carrier for lost or stolen package(s).

If the package is shipped with your address that you provided to us but it’s the incorrect address and was sent back to us. It is the customer’s responsibility to pay the cost to reship. In future please verify the correct address before submitting your order.

Please note we are not held responsible the following reasons by Shipping Carrier Service:

- Damage by the Shipping Carrier.

- Lost or Stolen package(s) after delivery is made.

- P.O. Box issues

- Wrong address shipped.

Please contact the Shipping Carrier Customer service about your package issue.